リモートサポートプラス

"Remote Support Plus" is an application that allows operators to remotely support the usage and settings of eo Smart Link Tablet.
While the operator looks at the screen displayed on the customer's tablet, we will help you solve various problems and problems related to setting and operation.
To use this application, you need to subscribe to eo Smart Link Premium Pack provided by Optione.

□ Support various operation and trouble solution of tablet

・ Basic usage of eo smart link tablet
・ Email account setting
・ Setting of security app
Such

□ Support 24/7
It is accepted at any time by the exclusive dial of all year round (9:00-21:00).

【Notes】
・ To use this application, it is necessary to subscribe to the eo optical network service provided by Optione Inc. and the eo Smart Link Premium Pack.
You also need an eo smart link tablet device to receive support.
-Please prepare a separate call for Internet connection environment and calls with the operator.
-Please use this application after confirming the Remote Support Terms of Use.

■ eo official site
https://eonet.jp/
■ eo user support
https://support.eonet.jp/