『SOSCALL.JP』(オペレーター用) icon

『SOSCALL.JP』(オペレーター用)

FES Co., Ltd.
Free
5+ downloads

About 『SOSCALL.JP』(オペレーター用)

・ Main functions
You will be able to receive emergency reports from users at home with the smartphone app and respond. The report is notified to all operators, but if one operator declares the responsibility, the other operator and the user will be notified of the charge, and after that, the operator and the user who declared the charge will contact each other and take the initial action. We will respond.

·Other features
Report function: After the operator in charge finishes the response, the response report can be submitted to the management headquarters using the smartphone app instead of paper.
Notification notification function: You can receive instructions and important communications from the call center headquarters.
Correspondence history: You can view the response history of your own requested request.

『SOSCALL.JP』(オペレーター用) Screenshots