If Beneficiary of scheme face issues in terms of quality of stock, Timeliness of transportation, if Beneficiary wishes to raise a Grievance against a Franchisor should report it to the concerned District Manager.
* In Samrudhi Grievance Benificiary App Beneficiaries can raise the Grievance.
* Beneficiaries can view the Grievance and Complaints details through the status Open, Assign, Replay, Close and Escalated.
* Beneficiaries adds a monthly sales.
* Beneficiaries can view Franchisor complaints.
* Samrudhi Grievance Benificiary App communicate the issues with DM is writing within 14 days in such case the Grievance Escalated to the next level.
* In Samrudhi Grievance Benificiary App Beneficiaries can raise the Grievance.
* Beneficiaries can view the Grievance and Complaints details through the status Open, Assign, Replay, Close and Escalated.
* Beneficiaries adds a monthly sales.
* Beneficiaries can view Franchisor complaints.
* Samrudhi Grievance Benificiary App communicate the issues with DM is writing within 14 days in such case the Grievance Escalated to the next level.
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