서울스마트불편신고

Using the ‘Seoul Smart Complaint Report’ app provided by the Seoul Metropolitan Government, citizens can report various inconveniences they feel in their lives anytime, anywhere with their smartphones. Reported complaints are received at the ‘120 Dasan Call Center’ in Seoul and handled promptly by the relevant department. You can also check the process and results through the ‘Seoul Smart Complaint Report’ app.

[main function]
1. Inconvenience Report: Report all inconveniences such as traffic, environment, road maintenance, facilities, etc.
- Report location display function on the map
- Field photo attachment function
- Ability to save the name and phone number of the reporter
2. View processing results
- View the result of handling my complaint
- Detailed view of report contents and processing result view function

[caution]
1. When reporting inconvenience, the location selection function checks the location using 3G/4G, WiFi (wireless LAN), and GPS information, and errors may occur depending on the surrounding environment such as large buildings and indoors. GPS not installed, wireless network If positioning is not possible using , the accuracy may be very low.
2. Seoul Smart complaints are received and processed only for facilities managed by Seoul Metropolitan Government or delegated offices.

[Inquiry]
02-2133-2857