※ This app cannot be used in the changed operating system (rooting, custom ROM, etc.) to provide safe financial services.
※ We recommend that you install the app before visiting a financial institution branch and check whether it runs normally.
(If you cannot use the app after changing the security medium with a digital OTP (smart security card), you must revisit the branch.)
[Currently available organizations]
-Shinhan Bank, Woori Bank, Daegu Bank, Suhyup Bank, Kyungnam Bank, IBK Industrial Bank, Citibank Korea, Jeonbuk Bank, Shinhyup
* We plan to expand to more financial institutions.
o What is Digital OTP (Smart Security Card)?
It is a joint service of financial institutions that provides authentication numbers that can be used in financial transactions.
o To use the service, download the app and then visit the branch of a financial institution of your choice and receive a digital OTP (smart security card) [registration].
o Registration method is as follows.
[Face-to-face registration]
1. Visit to a financial institution branch
2. ‘Digital OTP (Smart Security Card) registration’ request to the branch employee
3. When a branch employee requests a registration code, present the registration code (5 digits) received by SMS to the employee.
4. Receive a smart security card installation guide and app registration code to the branch staff
5. Install and run the Digital OTP (Smart Security Card) app and enter the app registration code to complete issuance.
[Non-face-to-face registration]
1. Non-face-to-face real name verification and receipt of app registration code through a financial institution's non-face-to-face real name verification app
2. Install and run the Digital OTP (Smart Security Card) app and enter the app registration code to complete issuance.
※ The detailed procedures for non-face-to-face registration may differ for each financial institution.
o please remember
-Available to individual customers only.
-One person can use only one app on one smartphone.
-You must complete [Registration] at a financial institution to use it.
-If your mobile phone number or smartphone is changed, you must register again at a financial institution.
-In case of multiple errors in the app password and authentication number, use is restricted.
-We do not require a verification number other than financial institution internet banking and banking apps.
-If your smartphone is lost or stolen, please report it to the financial institution branch or customer center.
-For other inquiries, please refer to the User Guide and FAQ of the Digital OTP (Smart Security Card) app.
[Required Access Permission Guide]
o Phone authorization
-The mobile phone number is used to identify customers and the device ID is used to enhance security.
[Selective access permission guide]
o Display permission on top of other apps
-Used to enhance customer convenience.
* If the Android operating system version is less than 6.0, you cannot individually control the access rights of the app. Operating system upgrade is required for access control.
※ We recommend that you install the app before visiting a financial institution branch and check whether it runs normally.
(If you cannot use the app after changing the security medium with a digital OTP (smart security card), you must revisit the branch.)
[Currently available organizations]
-Shinhan Bank, Woori Bank, Daegu Bank, Suhyup Bank, Kyungnam Bank, IBK Industrial Bank, Citibank Korea, Jeonbuk Bank, Shinhyup
* We plan to expand to more financial institutions.
o What is Digital OTP (Smart Security Card)?
It is a joint service of financial institutions that provides authentication numbers that can be used in financial transactions.
o To use the service, download the app and then visit the branch of a financial institution of your choice and receive a digital OTP (smart security card) [registration].
o Registration method is as follows.
[Face-to-face registration]
1. Visit to a financial institution branch
2. ‘Digital OTP (Smart Security Card) registration’ request to the branch employee
3. When a branch employee requests a registration code, present the registration code (5 digits) received by SMS to the employee.
4. Receive a smart security card installation guide and app registration code to the branch staff
5. Install and run the Digital OTP (Smart Security Card) app and enter the app registration code to complete issuance.
[Non-face-to-face registration]
1. Non-face-to-face real name verification and receipt of app registration code through a financial institution's non-face-to-face real name verification app
2. Install and run the Digital OTP (Smart Security Card) app and enter the app registration code to complete issuance.
※ The detailed procedures for non-face-to-face registration may differ for each financial institution.
o please remember
-Available to individual customers only.
-One person can use only one app on one smartphone.
-You must complete [Registration] at a financial institution to use it.
-If your mobile phone number or smartphone is changed, you must register again at a financial institution.
-In case of multiple errors in the app password and authentication number, use is restricted.
-We do not require a verification number other than financial institution internet banking and banking apps.
-If your smartphone is lost or stolen, please report it to the financial institution branch or customer center.
-For other inquiries, please refer to the User Guide and FAQ of the Digital OTP (Smart Security Card) app.
[Required Access Permission Guide]
o Phone authorization
-The mobile phone number is used to identify customers and the device ID is used to enhance security.
[Selective access permission guide]
o Display permission on top of other apps
-Used to enhance customer convenience.
* If the Android operating system version is less than 6.0, you cannot individually control the access rights of the app. Operating system upgrade is required for access control.
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