HotKey

HotKey Group — All-in-One WhatsApp Customer Communication Platform

HotKey Group is an official Meta partner providing an all-in-one platform for customer communication through the WhatsApp Business API.

Key Benefits:

Lead generation increased by 62%

Sales funnel conversion up to 87%

ROI from ads improved by 61%

Average order value grew by 22%

Customer churn reduced from 64% to 51%

Employee productivity increased by 54%

Core Features:

Informing: broadcast messages to thousands of customers in one click

Lead generation: first point of contact via WhatsApp

Sales funnel: guiding customers to purchase through live chat

Sales: closing deals directly in messages

After-sales support: customer care after purchase

Re-activation: reminding customers at the right time

Tools & Automation:

Templates, forms, and conversation scripts

Chatbot for inbound messages and lead qualification

Out-of-hours auto-replies

Personalized greetings and trigger-based campaigns

Appointment scheduling

OTP and password delivery

Technology & Service:

Servers in Kazakhstan for full compliance with local regulations

Direct integration with WhatsApp Business API (no intermediaries)

A mix of technology and service: setup, support, and continuous improvement