The ezAdu application has been developed under the initiative of the Ministry of Domestic Trade and Cost of Living (KPDN) to allow users to make any complaint simply by using a smartphone without having to attend the nearest KPDN Office. Users can make a complaint with 4 simple steps, namely by entering the details of the complaint, filling out the complaint report and then marking the location of the complaint along with a picture as evidence. Users can also check the status of the complaint and the action taken by the KPDN against the complaint.
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