As the 21st century is the age of information technology, not every person, organization and office can be untouched by it. The use and management of information technology has become indispensable to make the work of the office open and transparent and accountable to the citizens. The Local Government Operation Act 2074 has given the right to provide various public services to the local level Among them are various types of recommendations provided by the local level
At present, the municipality has been providing various types of letters of recommendation to the service recipients under the "Ward Office Service Operation Procedure, 2074". In order to make the functioning of the ward office smooth, simple and systematic, it is essential to make this process technology friendly.
In the present situation, the entire process of the letter of recommendation provided by the ward office of this municipality is manual (by hand), which makes the service delivery time more time consuming. If this process can be digitized in a timely manner, it will reduce the time required for service delivery as well as electronic storage of online archiving systems under the online system.
Realizing the motto of "Service should surround people, not people to service" as the main mantra of public service delivery, under this online recommendation system, the system of applying for service by the customer can be implemented online. This will be a new technical start in the service provided by the current local level
Therefore, the use of technology is the first requirement for the smooth and simple operation of this NPA and NPA ward office. By entering the details in the computer system and keeping the handwritten work in digital technology, all the details are safe and can be easily found while searching. It reflects transparency and good governance in the functioning of the office and good electronic governance will be maintained in the office.
At present, the municipality has been providing various types of letters of recommendation to the service recipients under the "Ward Office Service Operation Procedure, 2074". In order to make the functioning of the ward office smooth, simple and systematic, it is essential to make this process technology friendly.
In the present situation, the entire process of the letter of recommendation provided by the ward office of this municipality is manual (by hand), which makes the service delivery time more time consuming. If this process can be digitized in a timely manner, it will reduce the time required for service delivery as well as electronic storage of online archiving systems under the online system.
Realizing the motto of "Service should surround people, not people to service" as the main mantra of public service delivery, under this online recommendation system, the system of applying for service by the customer can be implemented online. This will be a new technical start in the service provided by the current local level
Therefore, the use of technology is the first requirement for the smooth and simple operation of this NPA and NPA ward office. By entering the details in the computer system and keeping the handwritten work in digital technology, all the details are safe and can be easily found while searching. It reflects transparency and good governance in the functioning of the office and good electronic governance will be maintained in the office.
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