The main objectives of the system "Open Almaty" is: to provide the residents and guests of Almaty treatment opportunities in Almaty City Akimat through mobile applications; time savings consumers to receive services;
reduce the impact of subjective factors in the provision of services to employees of Akimat; reduction of personal communication applicants and co-workers akimat units through automation applications and reception processing;
reduction of labor costs for the provision of each service; optimization of internal business processes of the provision of public services and the processing of received applications; raising the level of service: by raising awareness in
obtaining services by providing automatic notification about the progress of the service; by storing, (if necessary, the interaction of participants) all information (history) user interaction and
subsystem in order to avoid the need to repeat certain procedures during the production of services; increased efficiency and greater control over the order of consideration of citizens by local executive authorities of Almaty city at the expense of
the creation of a unified database of applications with the system monitor and track the status of consideration of appeals; improving accessibility and accountability Akimat structural units to the public; analytical support of management
making and implementation of the Plan of development of the territory of "Almaty - 2020" on the basis of citizens' complaints. Achieving these objectives contributes to public confidence in the government and the development of the format of the work of Akimat.
reduce the impact of subjective factors in the provision of services to employees of Akimat; reduction of personal communication applicants and co-workers akimat units through automation applications and reception processing;
reduction of labor costs for the provision of each service; optimization of internal business processes of the provision of public services and the processing of received applications; raising the level of service: by raising awareness in
obtaining services by providing automatic notification about the progress of the service; by storing, (if necessary, the interaction of participants) all information (history) user interaction and
subsystem in order to avoid the need to repeat certain procedures during the production of services; increased efficiency and greater control over the order of consideration of citizens by local executive authorities of Almaty city at the expense of
the creation of a unified database of applications with the system monitor and track the status of consideration of appeals; improving accessibility and accountability Akimat structural units to the public; analytical support of management
making and implementation of the Plan of development of the territory of "Almaty - 2020" on the basis of citizens' complaints. Achieving these objectives contributes to public confidence in the government and the development of the format of the work of Akimat.
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