This is an interactive tool with Total loyal customers to Senegal to take their advice on commercial items (locations, products, services, etc.), safety, hygiene, environment (HSE) on a network of 175 stations to post complaints particularly in order to improve
customer satisfaction.
the customer's eye has two main features are: the questionnaire and the claim.
Customers wishing to access a functionality must first select the station, it will have the ability to manually select a region where it is located and select the relevant station.
To make sure of the exact location of the station, the customer can click directly on the "locate me" button to take advantage of geolocation.
▪ QUESTIONNAIRE: I give my opinion in one click
By answering the different questions, share your comments and
help us improve the quality of our services in the resort.
▪ THE CLAIM: I make my observations
The customer can also submit a claim and attach a photo if necessary.
PS: For better management of claims, customers must identify themselves.
customer satisfaction.
the customer's eye has two main features are: the questionnaire and the claim.
Customers wishing to access a functionality must first select the station, it will have the ability to manually select a region where it is located and select the relevant station.
To make sure of the exact location of the station, the customer can click directly on the "locate me" button to take advantage of geolocation.
▪ QUESTIONNAIRE: I give my opinion in one click
By answering the different questions, share your comments and
help us improve the quality of our services in the resort.
▪ THE CLAIM: I make my observations
The customer can also submit a claim and attach a photo if necessary.
PS: For better management of claims, customers must identify themselves.
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