"My-Novorossiysk.RF" is a city-wide platform for joint city management with the functions of up-to-date information about various events and news. The portal is being created and developed according to the standards of the departmental project of the Ministry of Construction "Smart City".
The following modules are available to all residents:
Problem reporting.
Submit messages according to available issue types. Your request is automatically sent to the right organization. You can control the progress of work, according to your message, monitor the status change. If clarifying questions arise, a chat is provided between the user (resident) and the dispatcher of the organization responsible for eliminating this problem. Upon completion of the work, you can evaluate the quality of the service provided or reject the decision if you are not satisfied with the decision that the contractor made. The module is integrated with the POS, so you can write messages through the State Services website.
Shutdowns and repairs.
Learn about power outages, heating, cold and hot water. The application always provides up-to-date information on repair work for the entire city. Subscribe to the addresses you are interested in and receive sound notifications with information about planned and emergency shutdowns in your home.
Polls and social polls.
On the My-Novorossiysk.rf portal, voting is held on issues relevant to urban life, touching on such topics as urban planning, landscaping, transport, education, housing and communal services, and urban development issues. The formation and conduct of voting on issues of construction, improvement, therefore, the issues submitted for consideration are of great importance for the improvement and development of the city.
City alerts.
Receive alerts about important city events: a poster with the schedule of city holidays, messages about road repairs and bypass routes, storm warnings from the Ministry of Emergency Situations, and much more.
City projects.
In this section you will find a lot of interesting information about how our city is developing. Here you will find all ongoing and planned projects and will be able to find out what has already been built over the past years. Your opinion is also important to us, so we have provided the opportunity to receive feedback from you and suggestions for improving projects.
Digital twin.
The section will help to find out information about all the objects of our city. You will be able to find out which kindergartens, schools, clinics, precinct and doctors are tied to your home. You can get information about the current sports sections and schedules in them.
How it works?
The functioning of the portal on the territory of the city is carried out by the development and life support services of the city
Information about outages comes directly from official sources: resource supply organizations, departments of the City Administration, dispatch services and management companies.
Information about city announcements, plans of city authorities and news comes from departments and the press service of the Administration of Novorossiysk.
The information in the application is placed and processed by the following departments and institutions of Novorossiysk:
- MBU AKP "Safe City EDDS"
- Municipal control center
-Department of Architecture and Urban Planning
-Novorossiysk city public center
-Department of transport and urban economy
-Department of information policy and media
- Department of municipal economy
and other organizations.
The following modules are available to all residents:
Problem reporting.
Submit messages according to available issue types. Your request is automatically sent to the right organization. You can control the progress of work, according to your message, monitor the status change. If clarifying questions arise, a chat is provided between the user (resident) and the dispatcher of the organization responsible for eliminating this problem. Upon completion of the work, you can evaluate the quality of the service provided or reject the decision if you are not satisfied with the decision that the contractor made. The module is integrated with the POS, so you can write messages through the State Services website.
Shutdowns and repairs.
Learn about power outages, heating, cold and hot water. The application always provides up-to-date information on repair work for the entire city. Subscribe to the addresses you are interested in and receive sound notifications with information about planned and emergency shutdowns in your home.
Polls and social polls.
On the My-Novorossiysk.rf portal, voting is held on issues relevant to urban life, touching on such topics as urban planning, landscaping, transport, education, housing and communal services, and urban development issues. The formation and conduct of voting on issues of construction, improvement, therefore, the issues submitted for consideration are of great importance for the improvement and development of the city.
City alerts.
Receive alerts about important city events: a poster with the schedule of city holidays, messages about road repairs and bypass routes, storm warnings from the Ministry of Emergency Situations, and much more.
City projects.
In this section you will find a lot of interesting information about how our city is developing. Here you will find all ongoing and planned projects and will be able to find out what has already been built over the past years. Your opinion is also important to us, so we have provided the opportunity to receive feedback from you and suggestions for improving projects.
Digital twin.
The section will help to find out information about all the objects of our city. You will be able to find out which kindergartens, schools, clinics, precinct and doctors are tied to your home. You can get information about the current sports sections and schedules in them.
How it works?
The functioning of the portal on the territory of the city is carried out by the development and life support services of the city
Information about outages comes directly from official sources: resource supply organizations, departments of the City Administration, dispatch services and management companies.
Information about city announcements, plans of city authorities and news comes from departments and the press service of the Administration of Novorossiysk.
The information in the application is placed and processed by the following departments and institutions of Novorossiysk:
- MBU AKP "Safe City EDDS"
- Municipal control center
-Department of Architecture and Urban Planning
-Novorossiysk city public center
-Department of transport and urban economy
-Department of information policy and media
- Department of municipal economy
and other organizations.
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