British Gas
British Gas Trading Ltd.
2.2 ★
store rating
1,000,000+
downloads
Free
AppRecs review analysis
AppRecs rating 2.0. Trustworthiness 76 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.0
AppRecs Rating
Ratings breakdown
5 star
20%
4 star
7%
3 star
7%
2 star
7%
1 star
60%
What to know
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
⚠
Mixed user feedback
Average 2.2★ rating suggests room for improvement
⚠
Recent stability concerns
Recent complaints mention bugs and login problems
About British Gas
Our app has a fresh new look and a better experience. Take charge of your energy and HomeCare with a range of helpful features - so you can manage your account anytime, anywhere.
What can you do in our app ?
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
•. Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we’re developing to improve your app experience:
• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.
What can you do in our app ?
• Keep track of your energy usage – to do this you’ll need a smart meter that sends us half-hourly readings
•. Stay up to date with your latest account balance
• Pay your bill in just a few taps
• View your statements and payment history
• Set up or amend your Direct Debit
• Check and change your tariff
• Submit your meter readings and see your meter read history
• Manage multiple energy accounts
• Manage your energy if you’re a prepayment customer
• Choose between light and dark mode
• Fingerprint and face unlock
• See your savings from PeakSave events
• Let us know if you’re moving home
• Book a smart meter appointment
• Manage your HomeCare account
• Exclusive discounts on products
What are we working on?
Here's a look at some exciting updates we’re developing to improve your app experience:
• Direct Debit insights: You’ll have a handy new tracker soon so you can check if your payments are on track to cover your yearly energy costs.
• More helpful support: We’re adding clearer help and support information in the app, so you can easily find answers whenever you need them.