British Gas Energy

We’ve built a brand-new app to support customers whose accounts are already on our new billing system.

Unsure if that is you?

If your account begins with a letter, e.g. A, great news, you are on the new system supported by this app.

If your account begins with a number, e.g. 85, don't worry, whilst this app will not work for you yet, you can still access your account online. You don’t need to do anything, we’ll let you know once you’ve moved to our new system and can start using this app.

What does this app do now?

• Manage your account balance
• View recent transactions and bills
• Make a payment
• Amend or set up Direct Debit
• Submit a meter reading for more accurate bills
• Manage multiple energy accounts
• Allows saving passwords through the Keystore functionality in a secure way
• Have some fixes and optimizations included in this update
• Fingerprint and face unlock
• Stay permanently logged in with our improved login experience

What will this app do in the future?

• Google Pay
• Monitor your energy usage and cost breakdowns for more customers

And much more!