With the COM-DEX App, you can control hearing aid settings, adjust sound levels, and change programs remotely. Includes features for monitoring battery status, managing streaming from the Remote Mic, and accessing user guides.
AppRecs review analysis
AppRecs rating 2.3. Trustworthiness 75 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.3
AppRecs Rating
Ratings breakdown
5 star
15%
4 star
5%
3 star
13%
2 star
16%
1 star
51%
What to know
✓
Low review manipulation risk
25% review manipulation risk
⚠
Mixed user feedback
Average 2.2★ rating suggests room for improvement
⚠
High negative review ratio
67% of sampled ratings are 1–2 stars
About COM-DEX
COM-DEX streams high-quality sound to Widex hearing aids from mobile phones and from a connected COM-DEX Remote Mic
With the COM-DEX App you can:
• Adjust volume settings, change programs or alter sound levels of Widex hearing aids via the COM-DEX
• Choose the directional focus of your hearing aids
• See COM-DEX and COM-DEX Remote Mic battery status
• COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone
• Boost the volume of streamed sound in settings menu
• Swipe screen support added (change active screen by swiping left/right)
• COM-DEX and COM-DEX Remote Mic Connection Guide
• Learn how to adjust sound, programs and sound direction with Usage Guides
• Learn basic hearing aid maintenance with instructional videos
• Locate nearest hearing care professional with the handy shop finder
• Use the mirror to help placement of hearing aids
If your current COM-DEX has firmware older than version 1.3.0 (e.g. 1.2.0 or 1.0.10):
Please consult your dispenser for firmware upgrade if you want to optimize your experience with
COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1.3.0”.
To verify your current firmware version on COM-DEX:
When the App is connected to your COM-DEX, the firmware version can be seen in menu More| Help | App and device information → COM-DEX firmware version: x.x.xx
COM-DEX Screenshots
Tap to Rate:
Reviews for COM-DEX
Hard of hearing II
Terrible
This app used to be decent. Now it won’t connect at all and has been this way for awhile. Don’t waste your time with it.
Cricket3#
No connection to iPhone app.
We (my hearing aid professional) have tried everything, including a new loop from WIDEX to enable the loop to connect to the app, to no avail. The loop connects to the iPhone Bluetooth without a problem and I can stream music and calls, just not connect to the app on the phone. Even with technical help at WIDEX working with my specialist has not fixed the problem. Before my old loop battery wouldn’t take a charge, I was able to connect to the loop-app. and adjust volume, etc. But for some reason I cannot connect to the loop to the app. any longer!! 12/1/2022. I really miss the app. controls!!
