In this laundry service app, users schedule pick-ups, track deliveries, and manage cleaning options. Includes free collection and delivery within 24 hours, multiple cleaning services, and real-time tracking.
AppRecs review analysis
AppRecs rating 4.2. Trustworthiness 82 out of 100. Review manipulation risk 27 out of 100. Based on a review sample analyzed.
★★★★☆
4.2
AppRecs Rating
Ratings breakdown
5 star
82%
4 star
5%
3 star
1%
2 star
1%
1 star
10%
What to know
✓
Low review manipulation risk
27% review manipulation risk
✓
Credible reviews
82% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About Laundryheap: On-Demand Laundry
Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.
Services
• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*
How It Works
1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking
Location Availability
• United Kingdom - London, Manchester, Birmingham, Edinburgh, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Malaysia - Kuala Lumpur
• Peru - Lima
• Colombia - Bogota
Frequently Asked Questions
• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.
• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.
• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.
• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.
• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Laundryheap: On-Demand Laundry Screenshots
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Reviews for Laundryheap: On-Demand Laundry
Bellalaragazza
Terrible service
Advertised same day pick up and delivery then wasted 3 days for delivery which the app reschedule for 3 days later while my flight is tonight and they are not responding my emails!!!!! None of them even if they are pretending to on here. I never recovered my laundry and I was never offered a refund!
bigdexter
Missing items
I’ve had a pretty frustrating experience with this service. My clothes were picked up in a black tote bag, which I never got back — only their blue complimentary bag was returned. There’s no phone number to call after delivery, so if anything is missing you’re forced to file an inquiry online. I’ve used this service twice. The first time, my clothes were returned still damp, which was disappointing. When I filed a claim for the missing item, they required me to provide a photo of the missing piece of clothing, which isn’t realistic for most people. Overall, the lack of customer support and quality control makes this service hard to trust.
