YOUR ACCOUNT
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.
YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*
OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.
OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise
*For EPP customers.
To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
• Manage your monthly installment under the Equalized Payments Plan (EPP) so that it reflects your actual consumption.
• Sign up for an alert when you use more electricity than expected,** when your bill is ready, or to get a bill payment reminder.
• View and pay your latest bill directly in the app.
• View your billing history from the last two years.
YOUR ELECTRICITY USE
• Consult your electricity use data (hourly, daily, monthly and yearly).
• See a breakdown of your consumption by usage, by billing period or yearly.
• Compare your home’s energy performance and that of households similar to yours.
• Get personalized recommendations to reduce your electricity consumption and your bill.
• Get an alert when you use more electricity than expected.*
• Adjust your monthly payment so it reflects your actual consumption.*
OUTAGE TRACKER
• View outages and planned service interruptions on an interactive map.
• Report an outage at an address associated with your account, whether or not you’re signed in to your account.
• Track the service status of any addresses linked to your account and add locations you’d like to track.
• In the event of an outage or planned service interruption, track the development of the situation in real time and find out when service will be restored.
• Get an alert when service is restored or when a service interruption is planned.
OTHER ONLINE SERVICES available 24/7:
• Report a move.
• Make a payment arrangement.
• Make managing your account even simpler with Pre-authorized Debits.
• Stay abreast of Hydro-Québec news.
• Be energy wise
*For EPP customers.
To take full advantage of our app’s features, make sure you have the latest version of iOS. Download Hydro-Québec’s free app today and save time!
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