NaviLink

NaviLink icon

NaviLink

KD Navien

4.2

605 ratings

Free

With this app, you can remotely control Navien NPE, NCB, and NHB series heating units, monitor status, and set temperatures. Includes unit management, error notifications, and energy usage tracking.

AppRecs review analysis

AppRecs rating 4.3. Trustworthiness 74 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.

★★★★

4.3

AppRecs Rating

Ratings breakdown

5 star

68%

4 star

9%

3 star

6%

2 star

5%

1 star

12%

What to know

Low review manipulation risk

23% review manipulation risk

Credible reviews

74% trustworthiness score from analyzed reviews

High user satisfaction

77% of sampled ratings are 4+ stars (4.2★ average)

About NaviLink

[What's New]
- Enhanced core features for installers
- Added support for Accessory for NWP500 models.
- Added support for the new NFB700-C model.

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NaviLink is a unified platform that connects homeowners and installers,
making home comfort management easier for users and customer care more efficient for professionals.

[ ◎ For Homeowners ]
One App for Complete Home Comfort Control
NaviLink connects a wide range of home comfort devices—boilers, water heaters, HVAC systems, and water treatment units—into one unified platform.
Instead of managing each product separately, NaviLink provides a single, intuitive interface that enables you to:
- Monitor Device Status: View real-time operational conditions for all connected devices.
- Track Energy Usage: Gain insights into energy consumption across heating, cooling, and hot water systems.
- Control Anytime, Anywhere: Adjust temperatures, change operating modes, and start or stop devices remotely.
- Schedule & Automate: Set up heating, cooling, and hot water schedules to optimize comfort and efficiency.
With NaviLink, homeowners can confidently manage their entire home environment while receiving maintenance alerts and performance updates—all from one easy-to-use app.
 
[ ◎ For Installers ]
Smarter Device Management for Installers
When homeowners grant access, installers can efficiently monitor and manage all registered devices through a single platform.
- Device Status Monitoring: View real-time operational conditions of connected units to ensure proactive service.
- Device Management: Simplify field operations with tools like:
- Map-Based Management: Locate installed devices by geographic location for efficient scheduling.
- Error-Based Search: Identify devices with active faults or alerts to prioritize troubleshooting.
These capabilities help installers deliver faster, more accurate support while maintaining a clear overview of all customer devices.
NaviLink Screenshots
Screenshot 1Screenshot 2Screenshot 3Screenshot 4Screenshot 5

Tap to Rate:

Reviews for NaviLink

SDBrown

Social Security number collected????!

I don’t like reading privacy documents. This one says they may collect social security numbers!

AnsonL

Has potential but not very useful as is

The app just lets you see the temp and usage of the heater. It could have a lot of potential if it used your phone location and usage to predict when recirculating is needed similar to a thermostat app like ecobee .

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