In this bike-sharing app, you can locate stations, unlock bikes, and manage your passes. Includes trip history, station finder, customer support, and reward features.
AppRecs review analysis
AppRecs rating 4.0. Trustworthiness 80 out of 100. Review manipulation risk 21 out of 100. Based on a review sample analyzed.
★★★★☆
4.0
AppRecs Rating
Ratings breakdown
5 star
78%
4 star
4%
3 star
3%
2 star
2%
1 star
13%
What to know
✓
Low review manipulation risk
21% review manipulation risk
✓
Credible reviews
80% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About Metro Bike Share
Riding a Metro Bike is the fast, easy, and fun way to ride. Simply release it, ride it and return it!
With the Metro Bike Share app you can:
• Quickly unlock a Metro Bike anywhere
• Purchase or renew Metro Bike Share passes
• Access your trip history and account information
• Find the station nearest you
• Access Pedal Perks to view and redeem points for unique gear
• Access your unique code for the Refer a Friend program
• Contact customer service by text, phone or email
• Give real time feedback using the Rate Your Ride feature
Metro Bike Share Screenshots
Tap to Rate:
Reviews for Metro Bike Share
Henrydpf999
Do not rely on this as transport
The app does not recognize when I return a bike. Not only does this mean that my tab keeps running for hours on end, but I can’t rent another bike out until the issue is resolved. The support team has VERY limited hours, and the in-app report feature simply does not work, meaning that I’m now stranded and have to take a $50 uber. This is seriously screwed up. Update: due to this chronic and yet-unaddressed issue, I have had multiple deeply unpleasant encounters with the poorly trained, rude, and emotional support team. I’ve learned that this “service” is run by a contractor called Bicycle Transit Systems. Bad customer service can be tolerated if the service itself is functional and vise versa, but in this case, both are seriously flawed.
Ethaniel.com
Poor locking mechanisms
Bike sometimes doesn't register as returned and you're on the hook for $2500.
