Teladoc Health Patient icon

Teladoc Health Patient

InTouch Technologies, Inc.

With this telehealth platform, you can connect with healthcare providers via video calls and complete intake forms. Includes appointment management, medical questionnaires, consent forms, and payment processing.

AppRecs review analysis

AppRecs rating 2.6. Trustworthiness 77 out of 100. Review manipulation risk 27 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.6

AppRecs Rating

Ratings breakdown

5 star

32%

4 star

6%

3 star

6%

2 star

6%

1 star

50%

What to know

Low review manipulation risk

27% review manipulation risk

Mixed user feedback

Average 2.6★ rating suggests room for improvement

High negative review ratio

56% of sampled ratings are 1–2 stars

About Teladoc Health Patient

Teladoc Health is a telehealth platform that unifies virtual care delivery with a single patient experience.

The Teladoc Health Patient App enables video communications with your healthcare provider on your iOS device. Use of this App requires an individual invitation link delivered via email or SMS from your provider; or access to a unique waiting room URL. Clicking on the invitation link or web site link will launch the App and allow access. 

If you are a patient, ask your doctor if you should download the Teladoc Health Patient App for your iPhone or iPad.

This App allows patients to:
* Click a link from an appointment invitation of a visit now URL to input demographic information and complete intake process associated with a specific visit.
This process can include:
* Medical questionnaires
* Consent forms
* Payment
* Insurance processing
* Video consult with a medical provider
* Patient survey, which will be available for the provider to review as a part of the visit encounter.
Teladoc Health Patient Screenshots
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Reviews for Teladoc Health Patient

m1ssg1rl

Girl can I pls use the app can yall PLS fix the app

The app worked perfect for two years, up until around February2025-March2025. As soon as I click the link, it send me to my default browser (safari) and asks me to turn on my cam and mic, which worked okay at first, but the second and other handful of times, it didn’t work anymore. It glitches and lags so unbelievably bad to where I can’t hear my case worker OR my psychiatrist at all. I was told so many people are having this same issue after it had an update. I was just recently told that I now have to do in person for people who don’t have teledoc working, unless I can fix the app somehow. Girlie, how can I fix the app???? How about y’all fix the app? Please? And thank you? Not everyone can have the privilege to do in person due to hard situations, so teledoc has always been so much easier for me and I’m sure a lot of other people as well. Instead of basically punishing us for YALL not having this app fixed, how about you just.. you know.. work it out getting fixed?? It’s been 3 almost 4 months now. This is ridiculous. Peace and love to my psychiatrist, my case worker, and my therapist because they truly work so hard already, and now they gotta do all this extra work running around for people who can’t get the app to work after we have tried literally everything to have it work. Mostly shout out to my case worker, she’s a real one for real and I love her so much. Thaaaank youuuuuu xx

Artina Vulcanus

Can I please use the app

Clicking a link my doctor has sent me results in a strange loop of the app attempting to open and then opening in my default browser, of which this app is purportedly unsupported, to a link that offers to open it in the app instead. Upon clicking this link my phone once again tries to open the app only for it to go back to my browser, at which point I need to accept I’ll have to use my unsupported browser, which actually gets the job done, but I worry for a time when it won’t anymore. Phone’s on latest OS. App is as recent as it can be. User experience has been unspectacular but fine until I stopped being able to use it. So… yeah. Please fix this.

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