Quo (formerly OpenPhone)
OpenPhone Technologies Inc
4.5 ★
11K ratings
Free
With this communication platform, you can manage calls, texts, and customer information in one place. Includes shared inboxes, internal notes, and basic CRM features.
AppRecs review analysis
AppRecs rating 4.2. Trustworthiness 80 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.
★★★★☆
4.2
AppRecs Rating
Ratings breakdown
5 star
78%
4 star
7%
3 star
4%
2 star
2%
1 star
8%
What to know
✓
Low review manipulation risk
23% review manipulation risk
✓
Credible reviews
80% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About Quo (formerly OpenPhone)
Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform.
Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed.
Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail.
Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains.
With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.
Terms of use: https://www.quo.com/terms
Privacy policy: https://www.quo.com/privacy
Quo (formerly OpenPhone) Screenshots
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Reviews for Quo (formerly OpenPhone)
TyTunes
Great service
Great service so far! It could be five stars with just a few few little tweaks. One of the main ones is being able to send group text messages. I’ve been satisfied with the call quality and the simplicity of the platform. I’ve started using Sona AI and it’s moving in the right direction. I’m excited to see the improvements over the next year. One thing I don’t like is how the billing works. It could be much more straightforward rather than being billed in credits instead of actions.
High on Jesus
There is zero customer service
They don’t have any live agents. They hide behind emails and offer zero customer service and zero help with any issue that you have. Also text messaging does not work as soon as you sign up so now we have a business phone that we can’t text our customers back on which is absolutely ridiculous. Do yourself a favor save the hassle and don’t use them.
