With this app, you can access and manage your Thinkware dash cam footage and settings. Includes video playback, firmware updates, and remote configuration options.
AppRecs review analysis
AppRecs rating 1.5. Trustworthiness 74 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.5
AppRecs Rating
Ratings breakdown
5 star
7%
4 star
6%
3 star
5%
2 star
14%
1 star
68%
What to know
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Pricing complaints
Many low ratings mention paywalls or pricing
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Mixed user feedback
Average 1.7★ rating suggests room for improvement
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High negative review ratio
83% of sampled ratings are 1–2 stars
About THINKWARE CLOUD
NOTE: Not compatible with X350 / F750 / F770 / FA700
For X350 / F750 / F770 / FA700 dash cam users, please download the “Dashcam Viewer” app
THINKWARE CLOUD (Thinkware Dash Cam Mobile Viewer) provides easy access to your Thinkware Dash Cam. Share the best driving videos to social media by simply downloading your dash cam footage into your smartphone’s photo album. Replay your latest driving videos and manage your dash cam’s settings all in one app!
FEATURES:
* Compatible with iPhones that run iOS 8.0 or later.
▶Download and export recorded videos from the dash cam to your iPhone’s camera roll
▶Adjust dash cam settings (e.g. Sensitivity, LED, partition and Wi-Fi, etc.).
▶Use the “Live View” feature while installing your dash cam to ensure an optimal viewing angle.
▶Update dash cam firmware via the app.
▶Playback recorded driving videos
▶THINKWARE CLOUD (Thinkware Dash Cam Mobile Viewer) is designed for F800PRO/U1000/DC-H1-FG/DC-M1-FG/DVR-F200/DVR-F800PRO/Q800PRO/QA100/EM1. The functions and usability may differ according to each dash cam model.
* Please contact mobile.app@thinkware.com if you encounter any problems with this app
THINKWARE CLOUD Screenshots
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Reviews for THINKWARE CLOUD
Cambelotes
Thinkware Support: Copy-Paste Excuses, No Results
Dealing with Thinkware customer support has been an absolute nightmare. Since January 8, 2026, I’ve been trying to fix a simple issue: my dash cam is locked to an account that was deleted and needs to be deregistered. For WEEKS, the first customer support agent did nothing but send generic “we’re working on it” emails. They never told me they needed any additional information. They just let the ticket sit while pretending it was being handled. Only after I kept reaching out multiple times did they finally admit — on January 27, 2026 — that they actually needed my device UUID or serial number to proceed. I provided it immediately the same day. And then? Nothing. No response. No reset. No resolution. So to summarize: • First support agent wasted weeks of my time with fake progress emails • They didn’t request the required info until I kept pushing • I provided it immediately • They still did absolutely nothing This is not customer support — it’s incompetence and stalling. I will be taking this issue everywhere I can and making it public until it is fixed. I will not stop bringing attention to this problem until my device is properly deregistered and usable again. If you enjoy being trapped in an endless loop of copy-paste replies while your expensive hardware becomes unusable, then Thinkware is the brand for you. Otherwise, save yourself the frustration and buy literally anything else. I will never purchase another Thinkware product again.
Sgt P
WiFi connections are aggravating
The camera itself is ok. I have problems with the app. It’s possible it’s because I’m using an IPhone. I will get it connected to my phone and for a while everything is good. I can check footage and download things. However if I don’t do it frequently (I don’t drive the car enough to check it all the time) then I have issues trying to get the camera to connect to my phone. I especially have problems when the phone gets an update. My husband got a different camera and he can open the app and see things without having all the issues I have with Thinkware. As of right now I wouldn’t buy another camera with the Thinkware app.
