CBP ROAM icon

CBP ROAM

US Customs and Border Protection

3.4

114 ratings

Free

With this travel reporting app, you can create trips, submit arrival reports, and initiate video chats with CBP officers. Includes trip planning features, online submission options, and notifications for video inspections.

AppRecs review analysis

AppRecs rating 3.2. Trustworthiness 85 out of 100. Review manipulation risk 19 out of 100. Based on a review sample analyzed.

★★★☆☆

3.2

AppRecs Rating

Ratings breakdown

5 star

42%

4 star

17%

3 star

5%

2 star

11%

1 star

25%

What to know

Low review manipulation risk

19% review manipulation risk

Credible reviews

85% trustworthiness score from analyzed reviews

High negative review ratio

36% of sampled ratings are 1–2 stars

About CBP ROAM

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.

Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.

Create a trip by adding travelers, your mode of travel, your location, and contact information.

After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.
CBP ROAM Screenshots
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Reviews for CBP ROAM

Captjoelk

I’m impressed …

At just how stupid this app is. I’m coming in on a commercial flight and want to report my pending arrival. The app won’t let me report unless I give the pilot’s name and information. Now, just how many passengers on a commercial airliner know the name and immigration information of the pilot? BUT the app won’t let you report without it. Oh, well, that’s helpful. They want to know the flight number. My flight number has a letter in it, but the app doesn’t let you put letters in. They want to know the tail number of the aircraft. How the heck do I know? I’m sitting in a hotel or in the terminal or on the plane! Obviously this app was only made for illegals to break into the country with the government’s blessing, not for citizens.

FWBCBS

Worthless!

One-time verification codes never worked. Rebooted multiple times and tried about 12 times total, but it never worked. Called CBP, but they were no help. Had to travel an extra 1-1/2 hours (and considerable gas burned) because the CBP ROAM system didn’t work - very frustrating!

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