With this security app, you can control the HAVEN Connect smart lock, lock and unlock doors, and send guest passes with scheduled access. Includes remote access, attack notifications, and gateway hub integration.
AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 77 out of 100. Review manipulation risk 24 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
89%
4 star
6%
3 star
1%
2 star
1%
1 star
3%
What to know
✓
Low review manipulation risk
24% review manipulation risk
✓
Credible reviews
77% trustworthiness score from analyzed reviews
✓
High user satisfaction
89% of sampled ratings are 5 stars
About HAVEN - Preventative Security
Add the HavenLock Gateway Hub and have access remotely to your lock and receive attack detection notifications for any unwanted forced entry attempts.
HAVEN - Preventative Security Screenshots
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Reviews for HAVEN - Preventative Security
PharTanaka
Among the worst customer service I’ve ever experienced
I would describe the person I dealt with, but there are language restrictions here. Terrible.
TSHnas
Frustrating Experience – Bluetooth Broken, No Support Response
I’ve been using Haven Lock for years, but ever since switching to my new iPhone 16 with iOS 18.5, I haven’t been able to connect to the lock via Bluetooth — the app simply won’t detect it. I’ve followed every troubleshooting step: reset the lock, reset network settings on my phone, reinstalled the app, and even tried a full factory reset. Nothing works. What’s even more frustrating is the lack of support. I contacted Haven Lock twice through their website using the support form, and never received any reply. No confirmation email, no follow-up, no solution. When your front door security relies on a smart lock, this level of customer service is not acceptable. This feels like a serious compatibility issue with iOS 18.5, but without any acknowledgment from Haven, I’m left in the dark. I hope they fix this fast — and start responding to customers who are locked out of their own homes, quite literally!
