ADK Biz on the Go

JUNK!

This app is much more complicated to use then the regular Adirondack Bank app. The user interface for this app compared to that is terrible. I had to call Adirondack Bank’s toll-free support line to inquire about having my transfer feature unlocked. Even after calling, I had to communicate via e-mail to another support group to get it enabled. This never had to be done on the regular app. Another issue I had is, I had to re-enable all text message alerts and other alerts for my account on the Adirondack Bank website. That happened because this app wiped everything, as soon as I was signed up to use it. However, that is just the start on why this app is so poor. I cannot even deposit a check for my business. The personal app can deposit checks. How did they make that decision? A business check is way more significant then a personal check. That is probably a huge inconvenience for many businesses using Adirondack Bank…