BESCOM Mithra

BESCOM Mithra icon

BESCOM Mithra

BESCOM Mithra

AppRecs review analysis

AppRecs rating 2.3. Trustworthiness 65 out of 100. Review manipulation risk 21 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.3

AppRecs Rating

Ratings breakdown

5 star

17%

4 star

0%

3 star

33%

2 star

0%

1 star

50%

What to know

Low review manipulation risk

21% review manipulation risk

Mixed user feedback

Average 2.3★ rating suggests room for improvement

About BESCOM Mithra

BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees.

Consumers faced:

> Generic information about BESCOM (Tariff, Policies, schemes, offices etc..)
> Information on scheduled and unscheduled power outages
> Registration to 1 or More accounts/installations
> Consumption, Billing and Payment history
> Online payment
> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.
> Participate in surveys and get personalized recommendations.
> Consumer specific services (Integration of Analytics)
> Display BESCOM Facebook and Twitter page

Employee faced:

> Display RR no. wise list of payment dues.
> Complaints status tracking, GPS based tracking of restoration team, updating and closure
> Scheduled and un-scheduled power outage information

For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.
BESCOM Mithra Screenshots
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Reviews for BESCOM Mithra

Shhhchjhc

Functional but buggy

The app works to see the bill amount and related information. It also allows to submit complaints/requests. The buggy part is that scrolling doesn’t work in outages tab. If the list of power outages area is bigger than the screen, I can’t scroll down to see everything. Fixing this would be great. If would also be good if the app could send a notification a day before a planned outage in my area, specially the monthly maintenance ones, and also list the days/time for outages. Right now none of this information is available.

kampem

Payment option

The app is user friendly but while making the bill payment I was charged Rs5.90 more than the bill. I could have gone and paid at Bangaloreone.

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