BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees.
Consumers faced:
> Generic information about BESCOM (Tariff, Policies, schemes, offices etc..)
> Information on scheduled and unscheduled power outages
> Registration to 1 or More accounts/installations
> Consumption, Billing and Payment history
> Online payment
> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.
> Participate in surveys and get personalized recommendations.
> Consumer specific services (Integration of Analytics)
> Display BESCOM Facebook and Twitter page
Employee faced:
> Display RR no. wise list of payment dues.
> Complaints status tracking, GPS based tracking of restoration team, updating and closure
> Scheduled and un-scheduled power outage information
For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.
Consumers faced:
> Generic information about BESCOM (Tariff, Policies, schemes, offices etc..)
> Information on scheduled and unscheduled power outages
> Registration to 1 or More accounts/installations
> Consumption, Billing and Payment history
> Online payment
> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.
> Participate in surveys and get personalized recommendations.
> Consumer specific services (Integration of Analytics)
> Display BESCOM Facebook and Twitter page
Employee faced:
> Display RR no. wise list of payment dues.
> Complaints status tracking, GPS based tracking of restoration team, updating and closure
> Scheduled and un-scheduled power outage information
For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.
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