311SA icon

311SA

City of San Antonio Texas

2.2

123 ratings

Free

With this civic engagement app, you can report issues in your community, track their progress, and earn rewards. Includes real-time updates, community interactions, and social sharing features.

AppRecs review analysis

AppRecs rating 2.2. Trustworthiness 72 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.2

AppRecs Rating

Ratings breakdown

5 star

23%

4 star

4%

3 star

3%

2 star

15%

1 star

55%

What to know

Low review manipulation risk

22% review manipulation risk

Mixed user feedback

Average 2.2★ rating suggests room for improvement

High negative review ratio

70% of sampled ratings are 1–2 stars

About 311SA

See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while earning points and rewards.

Interact with your city by using the 311SA mobile app to:

Flag it: Snap a photo, select an issue from a list of 311 service request types, report it to your city.

Monitor: Monitor the progress the city is doing on your reports in real-time. Receive updates as it gets fixed!

Get Rewards: Engage with your city, get points, earn rewards, and reach new levels of engagement.

Build Community: Follow your Urban Feed! Vote up urgent issues, and share it on Facebook and Twitter to rally support.
311SA Screenshots
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Tap to Rate:

Reviews for 311SA

hbsa2002

Vague categories and unresponsive app

I haven't had this app 1 day, and it's stuck on a screen as I've been trying to report a stoplight timing issue. It was cumbersome to get to the actual details of reporting, and now the app has stopped progressing forward in the program. Bleh. With a city of 3 million ppl, this app should be better programmed.

kaordlore89

Good concept, poor execution.

Had used the previous version with success. Attempted to sign up with a new account on this new version of the 311 app, and unable to get past the 6-digit code confirmation. Despite entering the correct code, receiving “incorrect code” errors, even after having new codes resent. Can’t even get signed in to use the actual app now.

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