Great service

Always on time also not expensive with the subscription.

Great place

I have been using the service for over a year now and I love it! Everytime is a great experience. The customer service is amazing.

Love the service

That service been with them for 2 year love it

Join Bubbly!

Bubbly is Phenomenal! I recommend this laundry company to everyone! I have been using their services for 3 years now and I’m a super satisfied customer!

Use Rinse Repeat instead

I’ve used this service one time and have already decided to go with a different option (probably Rinse) once my one month subscription is finished. First of all, the website has conflicting information. In one place, it implies that you provide your own bag. In the FAQ, it says that they provide the bag for you. I emailed support asking for clarification and never received a response after a week. Not off to a great start. (I ended up providing my own bag) So I scheduled a pickup for Saturday afternoon. I received a text on Friday stating “We look forward to your pickup tomorrow.” The day of my pickup, I receive an email saying that they don’t service Manhattan on weekends and that I need to cancel my order. This is not stated *anywhere* on their website, app, or FAQ. It also is not stated in their welcome email/text after you subscribe. It would have been nice to know that the most convenient time for me to be home for pickups and deliveries was completely off limits before I dropped $100. So I rescheduled my pickup for 6-7pm on Monday. At around 6:55pm, when they hadn’t arrived yet, I check the app again. They changed my window to 6-8pm without notifying me — a window that did not work for me. Fortunately the driver arrived exactly at 7pm, but just be advised that they will change your pickup/delivery window without telling you. I scheduled my delivery for 6-7pm Tuesday. At 6:30, I received a text stating that they were running late and would arrive between 8-10pm. At 7:30pm, I received a text stating that the driver was having car problems and my delivery would come the next day. I asked what time it would arrive, and they said my window was 7-8am. Perhaps you’re noticing a trend here! At 6:20am, I received a text that they were 15 minutes away. I normally keep my phone on silent, but I kept the ringer on specifically because I expected another mishap. Lo and behold, they showed up 30 minutes before the window that *they* gave me. There are plenty of other options out there that will allow you to avoid the headache of this terrible service. Rinse Repeat is $96 for two bags a month with an annual subscription, and they don’t have a weight limit (along with other perks like weekend service.)