New update not helpful
The new update that was just pushed is not helpful at all. It times out way too quickly and if you navigate off that screen it takes you back to a login. The login does not have a “remember me” feature or support facial ID for stored passwords. So I have to login 3-4 times manually while I’m trying to get my husband hooked up or disconnected during his treatments. Super frustrating. Also, when I am keying in his vitals, if I click on a bullet it makes the screen jump and then I have to find my way back to where I was. Not user friendly at all. I am fairly tech savvy but I can’t image someone who struggles with tech to not have the new method just take forever.
Loaded with bugs
Face ID rarely logs me in. It usually makes me log in with the password anyway. Then, the app usually loads a blank screen until I minimize and re-open the app. Then, entering treatments is problematic. There’s bugs that make treatments disappear, and recently, I can’t submit the treatment at all. It just won’t work. Plenty of other intermittent bugs I’m not even mentioning, too. If I can barely get the app to work, how do you expect the elderly people using it to figure it out?
Ug, more bugs
It doesn’t work on my android, and hasn’t for 3 months. And the latest update requires us to add fill and drain times….why? We can just make a note of slow drains in the comment field. Let’s go back to the last version.
Horrible
What idiot wrote this mess? Data entry flow is the worst I’ve ever seen. The screen jumps around so much I get eye fatigue and a headache filling in the blanks. Trash
ABSOLUTELY WORTHLESS!
Most worthless app ever created! Why the heck does an app that tracks your health take 30 minutes to load, if it loads at all? DON'T WASTE YOUR TIME!
Doesn’t open
I can log in… to a black screen. I can’t view anything in the app after logging in. Absolutely worthless waste of space on my phone.
Was never good, now it’s worse
Was bad. Then they decided to make it worse.
Problems with app
The app is too sensitive to touch. I can enter numbers and accidentally touched the screen and everything. I cannot minimize the screen to go check my glucose without losing everything
App does not work
Last app was super slow bit it atleast worked , this one just blacks out after login. Also, last app had face login - it appears that they released a beta app too soon.
Absolutely worthless
It doesn't usually work but when it does go have dinner while waiting for it to load
