In this mobility sharing app, users can rent e-scooters and e-bikes for city travel and return them to designated parking areas. Includes features for ride starting, payment processing, and area maps.
AppRecs review analysis
AppRecs rating 4.2. Trustworthiness 75 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.
★★★★☆
4.2
AppRecs Rating
Ratings breakdown
5 star
95%
4 star
3%
3 star
1%
2 star
1%
1 star
2%
What to know
✓
Low review manipulation risk
20% review manipulation risk
✓
Credible reviews
75% trustworthiness score from analyzed reviews
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About LUUP - RIDE YOUR CITY
Ride e-scooters/e-bikes at a discount!
"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima, Sendai, Fukuoka, Kitakyushu and Hamamatsu! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo, Osaka City: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
NOTES
- Credit card registration is required.
*The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".
*"QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
"LUUP" is a sharing service that allows you to ride small e-bikes and e-scooters around town from anywhere and return them to the place you choiced. The service is currently available in Tokyo, Osaka, Kyoto, Yokohama, Utsunomiya, Kobe, Nagoya, Hiroshima, Sendai, Fukuoka, Kitakyushu and Hamamatsu! Please use this service for commuting to work, school, shopping, and other places that are a little too far to go on foot!
FEATURES
1. No license required! You can ride an e-scooters if you are 16 years old or older!
You can ride an e-scooter after passing age verification and a traffic rules test.
2. Complete everything from ride to payment with the app
Procedures to use are completed via the app and the ride begins. Payment is also made through the app, so all you need is a mobile phone.
3. Membership registration is free! You can start using it today!
You can use the service immediately after downloading.
4. Small but powerful electric assisted bicycles.
Although the vehicle is designed to be small, it is powerful, and anyone can ride it stably without getting tired. It is perfect for sightseeing or cycling for a change of pace.
5. High-density parking installation in our service areas
Parkings are densely located in the service area, so you can ride right when you want to, without having to walk for a long time to the parking. You can check the parking map from the LUUP app.
AREAS OF OPERATION *As of July 2024
Tokyo (Shibuya, Meguro, Minato, Setagaya, Shinagawa, Shinjuku, Chuo, Chiyoda, Koto, Sumida, Taito, Bunkyo, Toshima, Nakano, Suginami, Arakawa, Kita, Ota, Itabashi, Adachi, Mitaka, Musashino)
Yokohama City (Kanagawa, Naka and Nishi areas)
Osaka (Kita and Minami areas)
Kyoto (Kyoto City)
Tochigi(Utsunomiya City)
Hyogo (Kobe City)
Aichi (Nagoya City)
Hiroshima(Hiroshima City)
Miyagi(Sendai City)
Fukuoka(Fukuoka City, Kitakyushu City)
Shizuoka(Hamamtsu City)
Other areas and nationwide!
HOW TO USE LUUP
You can use LUUP in [4 steps]!
1. Find LUUP parkings around town
You can find parkings on the app's map
2. Use the in-app camera to read the QR code on the vehicle and unlock it
Select the parking point for returning before the ride to ensure the return of the vehicle (* You can change the place during the ride)
3. Start the ride to the destination
4. End riding when you take a photo of your LUUP bikes or scooters parked in the parking and make an in-app payment
PRICE
Prices vary by city and region.
Rates for Tokyo, Osaka City: 50 yen (including tax) as basic ride fee + 20 yen per minute (including tax) as time fee
Rates for other major areas: 50 yen (including tax) as basic ride fee + 15 yen per minute (including tax) as time fee
*Currently, the same fee applies to both e-scooters and bicycles.
*Prices may differ in some areas. Please see the LUUP help page for details.
NOTES
- Credit card registration is required.
*The name "loop" is sometimes incorrectly used, but the correct name is "LUUP".
*"QR Code" is a registered trademark of DENSO WAVE INCORPORATED.
LUUP - RIDE YOUR CITY Screenshots
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Reviews for LUUP - RIDE YOUR CITY
Peter Oriolo
Can’t cancel
Deliberately Imposible to cancel the subscription from the app
mara20/20
Not one ride taken due to poor app on a 12 hr pass
No refund offered tho they could see I was unable to ride
