Trademark FCU

Thumbs up from a longtime user

I've use the Trademark app regularly for years, and I am happy with it. I can do everything I need to, and while there are occasional freeze-ups and bugs, as with any app, they are rare. I have lived outside Maine for years and still do all my banking through Trademark, mostly on the app. I pay bills, deposit checks, transfer money between my accounts, etc. I have just two suggestions for improvement: I wish the 2FA feature included a text option, not just a phone call, since I sometimes need to log in at a time when a phone call isn't an option. And I wish the Bill Pay feature had some way to show your total divided into what has and hasn't cleared, or that there was a few within a checking account that showed scheduled payments and the balance without them. There's no way to at a glance compare outbound payments and your current balance - you have to check each one to see which have cleared and do the math yourself.

Needs Improvement Please

This credit union should have a way to instantly lock and unlock our debit cards in this app. Furthermore, this app has never once worked on my M4 iPad Pro 11 inch, just a black screen after you sign in or a white screen in light mode. Works great on my iPhone though which is awesome…other than not being able to lock and unlock debit cards