AppRecs review analysis
AppRecs rating 3.0. Trustworthiness 78 out of 100. Review manipulation risk 20 out of 100. Based on a review sample analyzed.
★★★☆☆
3.0
AppRecs Rating
Ratings breakdown
5 star
38%
4 star
9%
3 star
9%
2 star
3%
1 star
41%
What to know
✓
Low review manipulation risk
20% review manipulation risk
✓
Credible reviews
78% trustworthiness score from analyzed reviews
About MyWoundHealing™
The app will provide you with:
• Daily task reminders break at-home care into manageable action items
• My Healing Tracking helps you monitor progress over time
• Seamless and personalized supply reorder directly in the app saves valuable time
• On-demand access to educational articles and videos
• 24/7 customer support to help answer pressing questions
Key features of the app include:
• My Healing Tracking: Take a photo of your wound and over time, we’ll show you a side by side comparison of how you’re doing.
• My V.A.C.® Therapy History: View your V.A.C.® Therapy usage. Check your progress over the last six days and see the whole usage history.
• Order Supplies: Easily order the supplies you need prescribed by your treating prescriber. You can track your order status as well.
• My Wound Healing Journey: Learn how to get the most out of your device, wound care, dietary tips, and more.
Learn more about MyWoundHealing™ App at: https://www.mywoundhealing.com/
If you have questions about wound care, please contact your healthcare professional. If you have questions about V.A.C.® Therapy or would like additional information on this application, please contact KCI at 1-800-275-4524.
Copyright 2019 KCI Licensing Inc. All rights reserved. App Store is a trademark of Apple Inc. Unless otherwise designated all trademarks are proprietary to KCI Licensing Inc. its affiliates and /or licensors.PRA-PM-US-02198 (12/19)
MyWoundHealing™ Screenshots
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Reviews for MyWoundHealing™
bmf6c
App Does Not Work
The app is supposed to allow you order supplies easily. That functionality simply does not work. When you try place an order, the app will either freeze or tell you to check back to see about your order in 5 minutes. I called the company and they showed that two orders were placed so no orders were sent. If I hadn’t have called, I would not have known. (As it stands, my 80 year old aunt still doesn’t have the supplies she needs.) When I explained that there was an issue with the app, the representative on the phone told me she couldn’t do anything. I mean if you have an app that allows people to get medical products, don’t you want it to work?! Wouldn’t you do something to make sure things are ok! The troubleshooting options in the app also don’t address a common situation you might have. Another poster mentioned their aggressive billing practices. While that’s a bit off topic for an app review, I will state that I received multiple calls re insurance when a licensed nursing agency obtained the vac and had all of the insurance info. Instead of reaching out to them, they blew up my phone.
D72702
Useless for ordering supplies
It’s been a year I’ve had this app and have never once been able to order supplies without “The operation couldn’t be completed. (Server error error 500).” being displayed. Update: 1/17/2025 was the first time I’ve ever been able to successfully order supplies through the app. Hopefully it’s fixed for good.
