The Java House

New version is difficult to navigate, give up on ordering

Updated this fall, the newer version is so difficult to navigate or log into, that I now just go somewhere else for lunch. Please fix this! It shouldn’t be this hard to order the same order each time.

What happened?!

Three days ago, my rating would have been 5 stars. I absolutely loved the convenience that this app affords with a straightforward, simple user interface, especially, when there’s a time crunch! The previous version of this app was incredibly easy to use. And the feature to re-order previous orders only needed to have a delete button option for absolute orders to be perfect. Now, after having to re-sign in, (Why is that?) I see the app looks very high-tech, but…. Sadly, it is very difficult to navigate for folks that are not tech savvy, and there is no “confirmed order” message after the transaction is complete. In fact, I thought I had double-ordered when I tapped a persistent “confirming order” message and was given the option to continue the order, which, of course, being desperate to get the order through, I tapped again. Without the confirmation, I was anticipating I headed to the shop expecting to have to wait in line. Luckily, it went through and the barista I shared my angst with was lovely. Please, make things simpler again