With this app, you can manage your house cleaning services, view upcoming and past appointments, and make payments. Includes account access, service details, notifications, and promotional offers.
AppRecs review analysis
AppRecs rating 3.7. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★☆☆
3.7
AppRecs Rating
Ratings breakdown
5 star
51%
4 star
13%
3 star
9%
2 star
6%
1 star
21%
What to know
✓
Good user ratings
64% positive sampled reviews
✓
Detailed user feedback
47% of sampled reviews provide substantial detail
⚠
Pricing complaints
Many low ratings mention paywalls or pricing
About The Cleaning Authority
The MyTCA app allows customers to have complete access and control of their cleaning services including:
- Secure account information
- Access to Consumer Newsletter and Blogs, including helpful deep cleaning and organization tips
- Details on upcoming as well as past cleanings, including rooms to be cleaned, additional cleaning requirements, current rotation, and updated pricing
- Payment options through wallet using credit card or e-check
- Automatic or custom tipping
- Notifications including reminders, updates and cleaning promotions
- Opportunity for free house and apartment cleanings through our Refer a Friend program
The Cleaning Authority has been providing house cleaning services for more than 25 years and is widely recognized for a commitment to serving customers and using environment-friendly cleaning supplies. TCA has a history of excellence and dedication to our clients through providing professional and high-quality residential cleaning services across The US and Canada.
Your satisfaction is 100% guaranteed. We perform ongoing inspections to ensure our high standards are maintained. Our exclusive Detail-Clean Rotation System begins by giving your home a Detail-Clean within the first two cleans. On the first clean, we Detail-Clean your kitchen and bathrooms and then deep clean the rest of your home. On the second clean, we Detail-Clean the sleeping and living areas and thoroughly clean the rest of your home. We then follow with a system that maintains a detailed level of clean throughout your home.
Our company is fully bonded and insured, which means you can have peace of mind when you hire us as your professional cleaning company. Helping our customers feel confident in our services is very important to us, which is why we're committed to taking every step necessary to make sure they feel good about choosing The Cleaning Authority.
Every individual hired at a franchise location of The Cleaning Authority goes through a thorough screening process, and then is trained in every aspect of our home cleaning services. This ensures high-quality service every time.
We participate in the communities in which we are located through The Cleaning Authority CARES by fighting against hunger. Helping to provide food is a fundamental component of taking care of others, but it’s not something we can do alone. Our customers, like you, have been critical to our effort.
The Cleaning Authority Screenshots
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Reviews for The Cleaning Authority
madisjamz
Needs updates
I love our cleaning crew. But this app needs some features added. Mainly a place where you can leave notes for your cleaners and a map to see where they are when they’re on their way. I don’t like getting a “your cleaners are on their way” notification with no time. I’ve had them not show up for two ours after the notification was sent.
Be malt vinegar
What’s the point
Why have an app if we can’t actually schedule cleanings? I should be able to request the specific days I want and see if they are available and I should be able to request additional cleans and see the price. I want to choose mornings or afternoons on a specific day. What is the actual point of this app?? The fact there was an app and online payment/scheduling was a really positive selling point when choosing a cleaning company but this is extremely disappointing.
