Bradford White Connect™

Bradford White Connect™ icon

Bradford White Connect™

Bradford White

With this app, you can remotely monitor and control your water heater, set schedules, and view error messages. Includes sensor data access, diagnostic tools, and warranty information.

AppRecs review analysis

AppRecs rating 2.1. Trustworthiness 73 out of 100. Review manipulation risk 27 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.1

AppRecs Rating

Ratings breakdown

5 star

15%

4 star

2%

3 star

10%

2 star

12%

1 star

62%

What to know

Pricing complaints

Many low ratings mention paywalls or pricing

Mixed user feedback

Average 2.0★ rating suggests room for improvement

High negative review ratio

73% of sampled ratings are 1–2 stars

About Bradford White Connect™

Bradford White Connect™ turns your water heater into a smart water heater and offers remote access*.

For homeowners or business owners, Bradford White Connect™ allows you to remotely change settings, set weekly schedules, monitor error messages, and more!

For contractors, Bradford White Connect™ allows you to remotely diagnose previous installations and be alerted of error messages (with the owner’s permission). If you are in the room with the water heater, you can also access the water heater’s settings on your mobile device, read sensor data, and log recorders of the visit for later. Additionally, the app contains sizing, cross reference, and warranty tools**.

*Compatible with select models
**Internet access required
Bradford White Connect™ Screenshots
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Reviews for Bradford White Connect™

stevediver

Almost useless

App fails to connect most of the time. Cannot change modes or temp setting. Usage data has long gaps from constant disconnects. Only logs 3 months of usage and you cannot download data.

jpthedp

The water heater is excellent, the app is broken

The schedule feature often fails to work properly due to a time zone synchronization issue. It also does not appear to understand daylight saving time. There also is no way to adjust the temperature in a schedule. Some people would like to “charge” their tank overnight to take advantage of lower electricity rates, but this important feature is missing. The Daily usage section of the app is nonsensical. It appears to use data from the past 24 hour period, and then plots it on a graph where the day begins and ends at midnight. Thus, it gives the appearance that part of yesterday’s usage has occurred in the future. Additionally, there is no way to view usage older than 24 hours ago. The app requires restarts several times per week due to “error code 401”

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