AppRecs review analysis
AppRecs rating 3.9. Trustworthiness 68 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★☆☆
3.9
AppRecs Rating
Ratings breakdown
5 star
67%
4 star
2%
3 star
6%
2 star
4%
1 star
20%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Good user ratings
69% positive sampled reviews
About Moncler Official Store
Download the new Moncler app now and explore the collections, tap into special services and events, and discover our online exclusives.
With the new intuitive navigation and design, you can now shop our luxury ranges directly from your smartphone.
EXCLUSIVE OPPORTUNITIES
Access exclusive Moncler events. Enable notifications and stay up-to-date with the latest collections, special projects and news in Moncler’s world.
Stay connected. Never miss the best of Moncler.
BOUTIQUE LOCATOR
With our new mobile app, you can now find any boutiques around the world. Set the preferred physical store close to you, and book an appointment with one of our Client Advisors in store. You can also shop from anywhere by booking a virtual appointment with a Client Advisor.
Questions, doubts, feedback? Get in touch with us at help@store.moncler.com.
Moncler Official Store Screenshots
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Reviews for Moncler Official Store
Annabel Hopkins
Do your customer really need to come to social media to seek your attention？
I purchased a waterproof down coat from Moncler, advertised as a “technical water-repellant satin” fabric. During a trip, I stored it together with my red Moncler ski pants, and the coat became visibly color-stained—the dye penetrated the fabric. If the fabric is truly water-repellant, this kind of absorption should not occur, which clearly shows a material or coating defect. I contacted Moncler’s customer service to ask how to remove the color stains. They confirmed my case and promised to reply within 1–2 business days, but it has been more than two weeks and there has been no reply at all, even after I followed up. Your service is truly disappointing. As a luxury outerwear brand, Moncler’s response is unacceptable. Do your customers really need to come to social media to seek your attention when your support team refuses to respond? I am extremely disappointed in both your product and your after-sales service.
King_savage702
Your service is terrible
I mean where to start here one, the website and the app are separate, you cannot scan the code in the app.
