Kefubao is an omni-channel customer service software independently developed by Shenzhen Shiku Information Technology Co., Ltd.
Kefubao is committed to reducing corporate management costs for corporate customers through self-developed customer service robots, and seamlessly integrates mobile phones and PCs, so that customer services can complete work on the PC at the touch of their fingertips. The assistance of robots improves processing efficiency , Improve customer satisfaction, solve customer problems anytime and anywhere, and provide a complete set of service solutions for enterprise customer service specialization.
Product Features:
1. IM online customer service function: Communicate with customers in time, chat with customers anytime and anywhere, and solve customer problems more quickly.
2. Voice and video call functions make communication more intimate
3. The distinction between visitors with identity and visitors without identity
4. Statistical charts to view historical data and busy customer service
5. Precisely select customers with consulting
6. Support access to desktop websites, mobile websites, mobile apps, and other multi-channel access
Kefubao is committed to reducing corporate management costs for corporate customers through self-developed customer service robots, and seamlessly integrates mobile phones and PCs, so that customer services can complete work on the PC at the touch of their fingertips. The assistance of robots improves processing efficiency , Improve customer satisfaction, solve customer problems anytime and anywhere, and provide a complete set of service solutions for enterprise customer service specialization.
Product Features:
1. IM online customer service function: Communicate with customers in time, chat with customers anytime and anywhere, and solve customer problems more quickly.
2. Voice and video call functions make communication more intimate
3. The distinction between visitors with identity and visitors without identity
4. Statistical charts to view historical data and busy customer service
5. Precisely select customers with consulting
6. Support access to desktop websites, mobile websites, mobile apps, and other multi-channel access
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