CareLink™ Connect US icon

CareLink™ Connect US

Medtronic, Inc.

2.6

125 ratings

Free

With this health monitoring app, you can view sensor glucose levels and pump information for up to five people simultaneously. Includes data synchronization, secondary display, and compatibility with selected Medtronic devices.

AppRecs review analysis

AppRecs rating 2.7. Trustworthiness 79 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.7

AppRecs Rating

Ratings breakdown

5 star

25%

4 star

10%

3 star

6%

2 star

22%

1 star

38%

What to know

Low review manipulation risk

25% review manipulation risk

Mixed user feedback

Average 2.6★ rating suggests room for improvement

High negative review ratio

60% of sampled ratings are 1–2 stars

About CareLink™ Connect US

Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices.

When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information.

To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit medtronicdiabetes.com or contact a Medtronic representative.

IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit medtronicdiabetes.com/app-check.

The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.

CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line.

Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.
CareLink™ Connect US Screenshots
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Reviews for CareLink™ Connect US

Veex86

Pump

Medtronic customer service is close to none. Can’t get a hold of them to replace faulty equipment, especially new sensors. Try alternatives if you’re able.

afnan elbanna

Keeps logging me out

The app keeps logging me out and it’s difficult to monitor my kid’s blood sugar, its very annoying and stressful

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