RTS Access Ride Request

RTS Access Ride Request icon

RTS Access Ride Request

RGRTA

AppRecs review analysis

AppRecs rating 3.2. Trustworthiness 58 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.

★★★☆☆

3.2

AppRecs Rating

Ratings breakdown

5 star

33%

4 star

8%

3 star

0%

2 star

50%

1 star

8%

About RTS Access Ride Request

RTS Access Ride Request helps you book and view paratransit trips for Monroe County, NY. RTS Access registration and approval is required prior to booking any trips. Visit myRTS.com/Access for details.
RTS Access Ride Request Screenshots
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Reviews for RTS Access Ride Request

CorradoC7

Not up to speed

Disabled riders depend on this app, but it’s cumbersome and unreliable. It balks at loading, it doesn’t remember log-in credentials or use face recognition (a very helpful feature for many disabled users), it’s clunky to navigate when attempting to schedule a ride, and the push notifications often do not work which means a user has to constantly log in to check status. Would also be more useful if the app had a calendar integration function (“add to calendar” with .ics or similar), but when it comes to improvements, the above list is most needed. If this weren’t the only affordable mobility option in town, I would not use this app at all.

Streetfeet

RTS Access needs work. Submit button says unable to load for return trips.

The app often does not load. I like to see when my bus is on the way.

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