Penske Service
Penske Truck Leasing Co. L.P
Free
rated 4.2 stars
About Penske Service
The Penske Service app is designed for use by service providers during a roadside assistance event. Technicians input real-time status updates for 24/7 road calls directly through the app. This information provides better communication and visibility between service providers and drivers waiting for assistance.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
Features:
• Road call report details – receive access to issues, breakdown location, unit details plus service history and contact information for a road repair order
• Road call listing – all active road calls displayed in one place for ease of reference and updating
• Status updates – multiple status options with ETA are available to choose from and status changes entered will automatically update within Penske systems
• Real-time visibility – keeps drivers informed by providing visibility on status updates with GPS tracking
• Push notifications – sent to the provider when a road call location has changed or been canceled.
Login required to use the Penske Service app, unless otherwise directed.
Penske Service Screenshots
Reviews for Penske Service
m.w.jr2003
Quick and easy
This app let's me work Road Orders quickly and easily. I love that can upload pictures.
scart4
Time saver …. But
Cannot figure out how to forward the link to other drivers when more than one drive needs to get involved in the call
NateMadera
Time saver!
No longer have to wait on hold with 24/7. I can update the status of my calls from the app and everyone is happy👍
tim pick
Great idea but does not communicate
App needs to communicate to service net. Currently it’s entering two different road call details
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