eMates

eMates icon

eMates

Unilink Technology Services

AppRecs review analysis

AppRecs rating 2.0. Trustworthiness 66 out of 100. Review manipulation risk 23 out of 100. Based on a review sample analyzed.

★★☆☆☆

2.0

AppRecs Rating

Ratings breakdown

5 star

0%

4 star

0%

3 star

0%

2 star

50%

1 star

50%

What to know

Low review manipulation risk

23% review manipulation risk

Mixed user feedback

Average 2.0★ rating suggests room for improvement

About eMates

eMates (emailaprisoner.com) has the following goals:

To help family and friends communicate easily and frequently with Prisoners.
To reduce thoughts of self-harm/suicide through increased communication.
To assist Prisoners in preparation for release with multiple partner agencies.

Communication is a major factor in Prison life and the lack of it can have horrendous consequences. eMates offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication.

Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend.

Please check the locations page to see what features are available at what establishment:

https://www.emailaprisoner.com/content/locations
eMates Screenshots
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Reviews for eMates

Deetz_R

Won’t let me schedule a video visit

For the last two months the video visit request page will not work. I fill out my request, it says it has been sent and lists it as “requested” then when I refresh the app or open it again later the request is gone. I then check the actual website and there will be no request pending listed. And half the time when I send an email it disappears while it is sending and I have to reboot the app and write the email again.

jsotelojsotelo

Frustrating

This app is super frustrating to try and use. I sent a message, it looks like it was sent (is marked sent), but then it comes up as a “draft” again. There is no record of messages sent. This seems like these should be simple features to include. So confusing.

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