GIFT On-Demand

Valuable

My experience was exceptional. However, in a friendly conversation with the driver, I learned that the software that supports the drivers is inconsistent at times. This results and frustration for the drivers because they know that there are in efficiencies happening. I hope that the supervisor level doesn’t have such a heavy reliance on software that they’re not listening to the humans or trying to resolve the glitches. This is a people-centric operation.

Cheap rides but inconsistent

I’ve been using this app for about 4 months now, it’s super convenient if you need to get somewhere without having to spend a ton of money like uber. That’s the only thing I really like is that it is cheap. But the times are SUPER inconsistent. I use the app to get to work and so I schedule it ahead of time. Usually the day before. But somehow it always changes the time automatically from 3:30 PM to 3:59 PM a couple of hours before my ride. So then I have to cancel the ride and try scheduling it again only for it to tell me that all the seats are taken and to schedule it at an earlier time. But when I schedule it for earlier, it tells me the same thing. It’s super annoying and causes me to have to find a ride somewhere else which defeats the whole purpose of the app.