AppRecs review analysis
AppRecs rating 1.0. Trustworthiness 65 out of 100. Review manipulation risk 33 out of 100. Based on a review sample analyzed.
★☆☆☆☆
1.0
AppRecs Rating
Ratings breakdown
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
100%
What to know
⚠
Mixed user feedback
Average 1.0★ rating suggests room for improvement
About Liebike
The use of the LIEbikes is user-friendly and simple: With the LIEbike app, every user can register with just a few steps, choose the duration of use from 30 minutes to a year's subscription, scan the QR code and start riding right away.
The use of the LIEbikes is controlled by the app, why registration is necessary in advance. It should be noted that the registration must be confirmed, why it is recommended to download the app and complete the registration before use.
This is how you get going:
1. Download the app and register: all you need is a driving licence, ID or passport and a valid credit card. The LIEbike team will check your personal information and send you a confirmation as soon as possible.
2. Locate a station near you. The locations of the LIEbike stations can be found on the app.
3. Select an e-bike and scan the QR code on the bike.
4. Select the support mode from 1 to 5 on the display.
5. Start riding!
6. Park the e-bike at a LIEbike station: You can return the LIEbikes to a station near you. Please make sure that the e-bike is returned correctly.
7. End ride: To end the ride, scan the QR code at the LIEbike station.
8. Close the lock manually: Please make sure that the e-bike is locked correctly.
For more information, visit the website liebike.li.
Liebike Screenshots
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Reviews for Liebike
Jalopygogo
Difficulties with bikes and customer service
My partner and I rented Lie bikes several times while in Liechtenstein as it was our primary form of transportation around the country. Unlike the only other previous review, we did not have problems authenticating our accounts. Unfortunately, we had several problems while using them the bikes. Multiple bikes did not have functioning electric power and so they were essentially a heavier regular bike. Additionally, we were unable to end a ride and the bike would not lock so we had to leave it unlocked for about 36 hours after use and there was no way to remedy the situation until customer service hours were available. Overall, I felt dissatisfied with the service.
SM_USA
Won’t validate membership, impossible to use
The app makes you go through many steps in which you take photos of both sides of your ID, take a selfie, validate your phone and your email, enter your credit card details and… then you wait. There’s a message in the app assuring you that they’ll validate you and allow you to rent the bike soon, but at this point it’s been 11 hours and I still can’t rent a bike (considering I thought I could use them to get around today, I’m obviously quite frustrated). I emailed their customer service box within 20 minutes with no response. I also called, but it just sends you to a German-language automated box - good luck if you’re a tourist.
