Worcester 311

Worcester 311 icon

Worcester 311

City of Worcester, Massachusetts

4.6

106 ratings

Free

With this app, you can submit non-emergency service requests and report issues around Worcester, Massachusetts. Includes photo submission features, location tagging, and status tracking for reports.

AppRecs review analysis

AppRecs rating 4.6. Trustworthiness 77 out of 100. Review manipulation risk 25 out of 100. Based on a review sample analyzed.

★★★★

4.6

AppRecs Rating

Ratings breakdown

5 star

79%

4 star

10%

3 star

5%

2 star

0%

1 star

6%

What to know

Low review manipulation risk

25% review manipulation risk

Credible reviews

77% trustworthiness score from analyzed reviews

High user satisfaction

79% of sampled ratings are 5 stars

About Worcester 311

Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City.

See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app.

Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Worcester 311 Screenshots
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Reviews for Worcester 311

britsa4

Location Error?!

I cannot submit ANYTHING because the app can’t determine my location!! I’ve provided a full address, including zip code, and NOTHING! This is BEYOND FRUSTRATING!!

NthlGbsn30

Replies

Enable replies so comments or questions can be a asked. What if you have an update to an issue? If it’s still open & you create another work order, the customer service person may close the ticket thinking it’s a duplicate.

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