Palo Alto Link icon

Palo Alto Link

Via Transportation, Inc.

4.6

391 ratings

Free

With this rideshare app, you can book a ride, select options, and get directions for pickup. Includes shared rides, eco-friendly vehicles, and route matching features.

AppRecs review analysis

AppRecs rating 4.6. Trustworthiness 82 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.

★★★★

4.6

AppRecs Rating

Ratings breakdown

5 star

84%

4 star

5%

3 star

3%

2 star

2%

1 star

7%

What to know

Low review manipulation risk

22% review manipulation risk

Credible reviews

82% trustworthiness score from analyzed reviews

High user satisfaction

84% of sampled ratings are 5 stars

About Palo Alto Link

Palo Alto Link is the city’s easy, affordable, and eco-friendly service. We are a rideshare service that comes when you want, where you want — give us your pickup and dropoff addresses, and we’ll provide a few ride options. Choose the ride option that works best for you and get directions to a nearby intersection where a driver will pick you up.

How it works:
- Book a ride on your phone.
- Get picked up on a nearby corner.
- Share your ride with others

What we’re about:

SHARED.
Our corner-to-corner algorithm matches people headed in the same direction. Aggregating people into one vehicle brings down prices and lowers CO2 emissions. Enough said.

SUSTAINABLE.
Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. On top of this, our vehicle fleet is a mix of hybrid and fully electric vehicles. With a couple of taps, you get to do your part to make your city a little bit greener and cleaner, every time you ride.

Questions? Reach out at support-pal@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.
Palo Alto Link Screenshots
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Tap to Rate:

Reviews for Palo Alto Link

zzzddsfg

Never have the available car!

As title

rgershater

terrible app

great idea in hindsight, but incredibly buggy app I always have to close the app and reopen and close the app and reopen in order to book a ride. the estimated time of arrival is always inaccurate because the driver always goes to pick up other people. for example I wanted to get to work one day at 2:30 and the estimated time of arrival said 2:15, but I did not get to work until 2:45 (for what was supposed to be a 15 minute drive at MOST!) because the driver picked up so many people, and dropped them off FIRST! I don’t care that rides are cheap, I don’t care how many free rides they give out. it’s ridiculous that it’s so inaccurate and you do not know when you’re gonna get to your destination and a buggy app doesn’t help.

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