Confer With is a video commerce platform that allows retail teams to give real-time advice to customers on what to buy using live video shopping experiences.
How live video shopping works
Match: high value customers with members of your team in real-time
Engage: engage online customers in a rich live video shopping experience
Immerse: immerse customers by sharing images, videos and more. Your team can also suggest alternatives and add ons in a buy flow.
Convert: convert more sales with our virtual shared basket that allows both the shopper and your team to add items to a virtual shopping basket
Live video shopping key features
Two-way video: engage with customers as you would in store using two way video (customer can disable their camera)
Search function: easily locate products via any meta product attributes
Share and demonstrate: experts can share images, product descriptions videos and more with the customer
Alternatives: suggest similar products that compliment the customer needs
Add Ons: cross-sell items based on the core product to increase average order value
Virtual shared basket: both the customer and expert can add or remove items in a virtual shared basket which is then pushed to checkout page
Expert rebooking: organise follow up calls whilst on an active call with a customer
Confer With is the ultimate in immersive conversational commerce, blending the best of online with the skills of retail to give the customer the ultimate virtual shopping experience.
How live video shopping works
Match: high value customers with members of your team in real-time
Engage: engage online customers in a rich live video shopping experience
Immerse: immerse customers by sharing images, videos and more. Your team can also suggest alternatives and add ons in a buy flow.
Convert: convert more sales with our virtual shared basket that allows both the shopper and your team to add items to a virtual shopping basket
Live video shopping key features
Two-way video: engage with customers as you would in store using two way video (customer can disable their camera)
Search function: easily locate products via any meta product attributes
Share and demonstrate: experts can share images, product descriptions videos and more with the customer
Alternatives: suggest similar products that compliment the customer needs
Add Ons: cross-sell items based on the core product to increase average order value
Virtual shared basket: both the customer and expert can add or remove items in a virtual shared basket which is then pushed to checkout page
Expert rebooking: organise follow up calls whilst on an active call with a customer
Confer With is the ultimate in immersive conversational commerce, blending the best of online with the skills of retail to give the customer the ultimate virtual shopping experience.
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