With this reporting app, you can submit non-emergency issues like potholes and graffiti in Boston. Includes a map view and status tracking features.
AppRecs review analysis
AppRecs rating 2.5. Trustworthiness 79 out of 100. Review manipulation risk 21 out of 100. Based on a review sample analyzed.
★★☆☆☆
2.5
AppRecs Rating
Ratings breakdown
5 star
28%
4 star
9%
3 star
6%
2 star
7%
1 star
49%
What to know
✓
Low review manipulation risk
21% review manipulation risk
⚠
Mixed user feedback
Average 2.6★ rating suggests room for improvement
⚠
High negative review ratio
57% of sampled ratings are 1–2 stars
About BOS:311
BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.
Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
BOS:311 Screenshots
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Reviews for BOS:311
ksweeney25
Useful and Easy to use
This app is great, my one wish is that it allow users to comment on or corroborate reports made by other users
NicoleL314
Great app with great service
I’m so thankful Boston has this service, and that they make it so user-friendly. I received a courteous call explaining when and why my case was closed.
