With this app, you can manage your protection plans, file claims, and view coverage details. Includes claim submissions, account management, and access to premium services like tech support and roadside assistance.
AppRecs review analysis
AppRecs rating 4.4. Trustworthiness 81 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.
★★★★☆
4.4
AppRecs Rating
Ratings breakdown
5 star
79%
4 star
9%
3 star
2%
2 star
1%
1 star
8%
What to know
✓
Low review manipulation risk
22% review manipulation risk
✓
Credible reviews
81% trustworthiness score from analyzed reviews
✓
High user satisfaction
88% of sampled ratings are 4+ stars (4.5★ average)
About SquareTrade
Our mobile app makes it easy to access all our services, right at your fingertips.
Use the SquareTrade mobile app to:
• Understand your coverage
• Upload your item receipt
• File a claim to get your item repaired or replaced
• Check your phone health and network speeds to help troubleshoot your device
• View tips on how to get more from your technology
• Chat with an agent
• Buy a plan to protect a new item
• Update your account information
• Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans
To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
SquareTrade Screenshots
Tap to Rate:
Reviews for SquareTrade
Isnake1
You will never get anywhere
Terrible app, chats constantly time out. Throw your money out the window next time, far more useful.
Markeleze
Notice how many recent reviews are 1 star?
I’ve had SquareTrade since 2016. It used to be amazing. I had peace of mind on all of my devices. In the last year, SquareTrade has moved to an app-based customer service model. This is fine if implemented properly, but SquareTrade has failed in many ways. Firstly, the app opens new claims EVERY time you upload documents that they request. This creates tons of claim #s to track. Secondly, none of their internal support communicate with each other. It means 30-45 minutes of calling or chatting just to get the new guy up to speed on a previous claim. Also feels like they don’t hand out information readily, so it’s only after I ask a confirming question that they look on their end and tell me they already have it. Thirdly, the app looks like it hasn’t been updated in 5+ years. Makes it difficult to see the status of a claim or do anything more than upload documents (again, opening a new claim every time). Go with a different phone insurance. Your time is money, and this one is not worth your time.
