Kellogg Community Credit Union

POS

When you use your card it won’t show on the app for a couple days. No matter what day of the week it is. So your account balance is ALWAYS wrong. At least for me. I have no idea why as I never had any issues with my old bank. If you opt in for overdraft protection you can’t overdraft (it will decline payment) but it will charge your account just for trying. Which is not usually what overdraft protection means. If you are short with opted out of overdraft protection it will hold your money for a few days and obviously it will decline the payment. I’ve had multiple times transactions just don’t go through because of idiotic things. Like it red flagged the gas station like 3 times on my account. This bank (credit union) is a joke.

Fix this app. It’s a waste. It just spins !

It just spins and spins endlessly, trying to log out after a session, before you can log in again. I always must restart the phone to reset everything for it to launch properly. This is the only app in the world that someone has to restart the phone in order to get it working. Fix the launching process.