Dav El | BostonCoach

Dav El | BostonCoach icon

Dav El | BostonCoach

BostonCoach

With this transportation app, you can book chauffeured rides and manage reservations easily. Includes vehicle selection options, worldwide location coverage, and customer support features.

AppRecs review analysis

AppRecs rating 4.1. Trustworthiness 83 out of 100. Review manipulation risk 22 out of 100. Based on a review sample analyzed.

★★★★

4.1

AppRecs Rating

Ratings breakdown

5 star

91%

4 star

5%

3 star

1%

2 star

0%

1 star

2%

What to know

Low review manipulation risk

22% review manipulation risk

Credible reviews

83% trustworthiness score from analyzed reviews

Pricing complaints

Many low ratings mention paywalls or pricing

About Dav El | BostonCoach

Dav El | BostonCoach is the largest privately owned chauffeured transportation company in the world and maintains its highest quality and safety standards through innovation, dedication to the customer and personal, professional service.

Dav El | BostonCoach offers the most comprehensive executive ground transportation services available, including:

• Deluxe Limousines, Luxury Sedans, Executive Vans, and Buses

• Professional and Knowledgeable Staff of Trained Chauffeurs, Reservations Agents, and Travel Managers to Meet Every Request and Exceed Every Expectation.

• Worldwide Chauffeured Service in over 550 Metropolitan Markets, across 6 Continents, with a Fleet of More Than 25,000 Vehicles.
Dav El | BostonCoach Screenshots
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Reviews for Dav El | BostonCoach

FidoLoyalist

Driver No Show

Booked a ride for pickup at Boston Logan scheduled for close to midnight. The driver never showed up and dispatch was unable to locate them and offered no solutions. For someone who had been a business and leisure customer for 20 years, this is the last thing I expected from what once was considered a premier car service company. Shameful and bad business.

NonameBenny

Hugely overcharged

I took several trips with the company, and they were fine. But then I booked an SUV to pick me up from the airport and bring me home. The trip is usually about an hour long, and other companies charge about $350-$400 for it. When I booked it on this company’s site, I remember seeing an estimate of $350. I received a bill of $650, and when I called the customer service to find out why, they told me that the SUVs are charged by the hour, and the clock starts ticking when they leave their garage and stops when they return to their garage. They also said that this is explained in terms and conditions that I must have accepted when I booked the ride. Indeed, maybe it was my fault that I didn’t read the terms and conditions (I never do, maybe I should start doing it). But I do think charging for the total time outside of the garage is unreasonable. I also think that if they give an estimate of $350, then $650 is an unreasonable jump. The customer service person was less than polite. I don’t think I’ll be booking with them again.

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