With this app, you can report city issues like potholes and streetlights using GPS and photos. Includes photo upload, issue tracking, and department routing features.
AppRecs review analysis
AppRecs rating 4.1. Trustworthiness 0 out of 100. Review manipulation risk 0 out of 100. Based on a review sample analyzed.
★★★★☆
4.1
AppRecs Rating
Ratings breakdown
5 star
70%
4 star
11%
3 star
3%
2 star
4%
1 star
11%
What to know
✓
High user satisfaction
81% of sampled ratings are 4+ stars (4.2★ average)
✓
Authentic reviews
Natural distribution, no red flags
About Minneapolis 311
Minneapolis 311 app makes reporting issues like these easier than ever. The app
uses GPS to identify your location and also allows you to snap a photo to add to your
service request. Reports are automatically sent to the City’s 311 system and routed to
city departments for resolution. You’ll also be able to follow your issue from the time it
is reported until it is resolved.
The mobile app can also be used to report such issues as graffiti, damaged street signs,
and abandoned vehicles.
This app submits data to City of Minneapolis via a third party service, SeeClickFix. The handling
of the data submitted to the City for servicing the issues submitted using this app is covered by
the city's privacy policy which you may read here: http://www.minneapolismn.gov/about/
Privacy Statement:
SeeClickFix will handle and store your data as well. You can read SeeClickFix's terms of use here: http://seeclickfix.com/terms_of_use
Minneapolis 311 Screenshots
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Reviews for Minneapolis 311
iAAPL
Great service, broken app
Glad this app exists, but there seems to be a serious issue with it. Looking through issues reported by other citizens in the app, so many of them are riddled with crazy typos. It wasn’t until I submitted my own stoplight issue that I realized the typos were caused by the app itself. The text I carefully reviewed and posted differed wildly from what was shown after submission. It seems to ignore certain modifications and autocomplete selections. For example, if I start typing “Xer” and choose the “Xerxes” autocomplete option, the text input box will correctly show “Xerxes”, but after publishing, it shows something like “Xerave”, mashing together the pre-autocomplete text with the next word I typed. I imagine this is very difficult for city staff to make sense of.
WolfAppleSkateboard
Redundant form questions
I would love to love this app, but the submission form is annoying to use with redundant fields and far too many required fields. There are two description text fields in addition to a “select an answer” sheet with prefilled options. Condensed this to one. I have to place a pin on the map to get to the form, why do you then ask for an intersection? I already gave you that info. You can probably pull it from an attached photo too. Why do you not use the date and time selector for those fields? Typing that from the standard keyboard is a lot harder than using the controls that were specifically made for date and time selection.
